Santander Bank Customer Service is made available to the existing customers of the bank as well as to those who are looking to become a customer. Whether you need some reliable information on a product offered by the bank, want to make some complaints, or need assistance to solve some problems related to credit or debit card issues, Santander Bank Customer Support team are always there to assist you. On the other hand, there are various options to contact the customer service representatives of the bank. The following are some of the convenient ways to find the customer support service offered by the bank.
One of the best ways to contact the bank is to call the customer service phone number which can be easily obtained from the bank website. You can contact the representatives of the bank at 1-877-SOV-BANK (768-2265) for online banking and personal banking related issues. The customer service representatives are available 7 days a week between 7 a.m. and 8 p.m. ET. Customers with hearing impairments can also contact at 1-800-428-9121 (TTY/TDD). Customers who are calling from outside the United States may dial 1-401-824-3400.
Credit car related issues and online fraud are increasing with the advent of the online banking services. If you are a victim of such issues, contact the bank representatives immediately as they can assist to solve your trouble in the best available way. One can also set up telephone banking with the bank to enjoy a number of services by making calls. Call 877-SOV-BANK (768-2265) and follow the instructions offered to set up telephone banking with Santander Bank. You may be required by the bank to provide your Social Security Number and your account details, so keep them handy before calling the bank.
In case if you have some customer service complaints to make, you can do it by sending ordinary mail or an e-mail at the customer service address made available by the bank. E-mails regarding general enquiries of Santander Bank services and solutions will be replied within one business day. Mails with general inquiries and complaints can be sent at:
P.O. Box 12646
Reading, PA 19612
Mail Code: MA1-MB301-06
P.O. Box 841003
Boston, MA 02284-1003