Lord and Taylor credit card will now be managed by Capital One, a leading credit card issuer in the United States. So far it was Synchrony Bank, formerly GE Capital Bank, that issued and provided online payment services for Lord & Taylor premier and other credit cards.
As a result, you will no longer be able to sign in to your account at the Synchrony Bank online account management portal. You will need to register again online at www.lordandtaylorcard.com or by calling the customer service phone number provided on the back of your credit card to be able to log in again and access your credit card account online.
You will obviously need to use new login ID and password to access your credit card account online. Besides, you will also receive a new Lord & Taylor credit card issued by Capital One. Until you receive the new card with new look and design, you can continue to use the current credit card issued by Synchrony Bank for online and in-store purchases.
The Premier program associated with your card will not change and you can continue to track your progress through new account access and statements. To achieve Premier status, you need to spend $1500 in a year using the L&T card. Lord and Taylor make special savings offers to its Premier Card members.
Existing users have the options to pay credit card bill online, in-store, by phone or by mail. Though you can continue to use these options for Lord and Taylor credit card payment, the details, such as login page, mailing address, payment due date, and phone number might change.
If you have set up recurring payments for Synchrony Bank, you need to register and set up again for Capital One. In fact, you won’t be able to make payment online or access account management online without re-enrolling at lordandtaylor.com.
You can, however, visit a Lord and Taylor store in your neighborhood to make a payment or use the address on your statement to mail a check. Call 1(866)465-8292 for payment by phone. Note that this is a fee-based service. To pay by mail, you can send your payments to the following mailing address.
Lord & Taylor
PO Box 960035
Orlando, FL 32896-0035
You can contact Lord and Taylor credit card customer service for more information regarding the changes and also for credit services available to your card. The phone number to contact customer service is 1-866-465-8292. You can also call this number to report a lost or stolen Lord & Taylor credit card. You can also call Lord and Taylor customer service phone number for general inquiries regarding stores in neighborhoods, gift cards and credit cards, shipping, delivery, and other payment options.