Enrolling is easy for BB&T online banking. You can do it online or by calling 888-BBT-ONLINE (888-228-6654), the bank’s online banking customer service number. You can call the same number for any difficulty you face while accessing the services of the bank online. Dial the phone number anytime between 6 a.m. and midnight ET to talk to a technical expert of the bank. Moreover, you can also visit a BB&T financial center near you or send an email through the official website of the bank.
BB&T Bank Online support is accessible for almost all kinds of customers – Personal as well as Business. Under personal banking services you find the following account management solutions online.
For business banking purposes, the following can be accessed online.
BB&T OnLine is by far the most used banking service. It is an Internet-based service that offers immense convenience, speed and safety when you do your banking using a web-enabled device. Fund transfer, balance checking, bill pay, secure message sending & receiving, and check ordering, all are possible with BB&T OnLine. Moreover, you can also view the images of posted checks, statements, and deposit slips. Most of these services come absolutely free to personal and business account customers. However, a service fee may apply for availing the benefits of optional features, such as addition of Quicken or QuickBooks.
Enrolling in BB&T OnLine is easy. You just need to enter your ATM or Check Card, and Social Security Number or a valid BB&T Account Number. Online account opening is possible even for mortgage, car loan and credit card customers. Such customers often find it extremely convenient to make payment online. When you are approved for Internet access, you can immediately start using free online bill payment service. Some of the personal accounts that can be viewed online include Checking, Savings, Money Market, Credit Card, Line of Credit (LOC), Mortgage, Personal Loans, Certificate of Deposit (CD), Individual Retirement Account (IRA), Prepaid Cards, Auto Loans, Business Loans and Consumer Loans.
Online Bill Payment is free as long as you use BB&T OnLine to make payment. However, if you choose to pay bill through Quicken or Quickbooks you may incur a service fee that is applicable on a monthly basis. You can even schedule your payments to a list of payees on choosing your own processing dates. The payees will receive payments the next business day, which is much faster than sending a check that takes no less than five days to process. The processed payments are shown in the account history which you can check anytime. To do so, you just need to log in to your account and visit the Payment History section.