Bank of America Customer Service representatives can be contacted via phones, e-mail or fax. The most common phone number is 1.800.432.1000, which offers 24/7 automated support for queries related to general account information, new account opening and lost or stolen ATM or Debit Card. Using this number, you can talk to a live person between 7 a.m. and 10 p.m. Local Time on Monday through Friday and between 8 a.m. and 5 p.m. Local Time on Saturday and Sunday.
You can also visit a nearby branch to get personalized solutions for your inconveniences. Account managers, sales specialists, and customer service assistants are always there to help you get the best available solutions. The bank also offers online platform where you can chat with a specialist staff who will try his best to solve your trouble in the best possible time.
An important thing to keep in mind is that customer service phone numbers provided by Bank of America may differ depending on different states and the type of products or services you are looking to inquire.
The followings are some of the Bank of America Customer Service phone numbers and their respective products and services that you can get assistance on.
Bank of America Mortgage Customer Service - 1.800.669.6607
Bank of America Credit Card Customer Service - 1.800.732.9194
For lost and stolen credit card - 1.757.677.4701
Checking and Savings Customer service - 1.800.622.8731
Lost or Stolen ATM and Check Card - 1.800.432.1000
Online banking technical support - 1.800.933.6262
For CDs and IRAs related queries - 1.800.242.2632
Auto, Boat, RV and Aircraft Loans - 1.800.215.6195
For home equity customer service - 1.800.934.5626
Different departments of Bank of America have separate contact numbers and you are required to find the correct number to call the customer service reps for the type of assistance you are seeking. The customer service numbers for credit card issues and mortgages or loans department will be different. The bank also offers customer services in other languages for its foreign customers. To find more details on customer service number and mailing address, visit the official website of the bank or write to it. Here is the mailing and web address.
Bank of America
PO Box 25118
Tampa, FL 33622-5118